Charities

Effective personal
information management
within charities.

Cassie can help your charity to become fully compliant and build a deeper brand trust with supporters.

If you’re looking to improve your charity’s contact, consent and preference data management, talk to our team about Cassie. We’ve worked closely alongside charities for years to help them become compliant and ensure the safe handling of their data. Make sure your own charity is doing everything it can to manage its reputation.

Privacy regulations and Charities.

Privacy law’s original purpose was to protect the rights of individuals and how organisations use their personal data. These regulation changes focus heavily on how YOU handle your charities data, meaning the consequences for non-compliance can be detrimental to your brand.

Data compliance following regulations such as The GDPR, ePrivacy and CCPA, can be further achieved with an effective cookie management tool, which will enable you to easily keep on top of future legislation changes and their future impacts.

To ensure your charity meets the new, rigorous standards we would highly recommend partnering with a data compliance specialist.

Achieve compliance, monitor performance and increase supporter loyalty with our solution, Cassie, for charities.

Privacy regulations and Charities.

Charities Cassie personal information & consent management

Monitor Preferences

The easiest way to monitor your user’s preferences is to manage your data from one, connected, centralised solution instead of dipping in and out of several systems. Siloed databases prove to be one of the core challenges charities face with data and its difficulty to track, trace and update customer consent and preferences. Monitoring supporters preferences will enable your charity to react to the regulation requirements of responding efficiently to any Data Subject Access Requests that you may encounter.

Charities Cassie personal information & consent management

Improve Communications

The ability to communicate effectively with your customers can help you to develop lasting relationships and actively engage your users with your organisation. You can easily improve the efficiency of your data and empower your customer service teams and volunteers to make smarter, quicker decisions about supporters data and update contact information and preferences in real-time through a Customer Service Portal, or optimise your supporters user experience by managing their preferences directly in our easy to use Data Subject Portal.

Charities Cassie personal information & consent management

Increase Trust

Give control back to your supporters and empower them with choice. If you openly give choice on how much data supporters want to share and receive, how they update their data and the option to erase their data you will increase your brands trust. Offering granular level choice can help to retain a supporter’s engagement with your charity. Further the trust and consent journey with a Cookie Management Solution, as this will help to demonstrate you are responsible with your supporters data as well as providing a holistic and auditable view of your consent relationship.

Charities Cassie personal information & consent management

Access Insights

Use data more effectively to gain intelligence on how people are interacting with your charity and review the type of content they want to hear about. These valuable insights will support your charity to refine the overall marketing message to retain and engage with supporters and will help personalise your future communications. Our solution is fully customisable and has multi-brand and multi-lingual capabilities meaning your supporters have a full brand experience with your charity.

Case Study: The Woodland Trust.

Learn how The Woodland Trust are benefiting from using Cassie.

Charities Cassie personal information & consent management

How to increase your charities brand trust.

A Guide to Personal Information Management for Charities. This report will focus on the importance for effective personal information management within charities – discussing the lawful grounds of processing data under The GDPR and why it is so important for charities to carry out a Data Protection Impact Assessment. Navigating an everchanging regulatory landscape doesn’t have to prove difficult for charities and we will guide you to full compliance.

Charities Cassie personal information & consent management

How Cassie Helps

How Cassie can transform your organisation.

One Version of the truth

Cassie provides a compliant, auditable single source of truth for every individual Data Subject your organisation encounters and drives marketing and compliance requirements through granular level consent.

SELF-SERVICE PREFERENCES

Data Subjects self-manage their own consent and preferences with ease. That means one less preference management worry for you and a more dynamic and personalised user experience for them.

CUSTOMER SERVICE PORTAL

Data accuracy taken care of. Best in class service achieved. Customer experience transformed. More reactive, more responsive, and more productive. Just more. That’s the power of Cassie.

SUBJECT ACCESS REQUESTS

That means that your entire organisation can efficiently and effectively manage and process SARs with ease. GDPR and CCPA compliance is all taken care of. No request missed. Ever.

COMPLIANT COOKIE BANNER

Cassie’s Cookie Management solution does the work. Always adapting, always up-to-date and always empowering you to respond effectively to any changes in regulation. It does that.

SECURE CENTRALISED DATA

The information you hold becomes cohesive. It is secure and accessible and delivers new-found possibilities. Galvanised, co-ordinated and providing a single view, so restrictions can be left behind. That’s both reassuring and powerful.

ANALYTICS AND ITP

The Cassie Identity Service targets both the marketing and compliance challenge created by browser technologies. Cassie does the work; data regulations met, user experience enhanced, brand trust amplified. All sorted.

Data Processing Audit

Cassie not only allows for the definition of PII data and processes, it ties those processes to the data. Cassie manages data. Every collection point and every output is linked to a RoPA process so clients can track their data.

Auditable Impact Assessment

Cassie provides template driven DPIA workflow processes to allow you to define, track and manage the process of impact assessments. Completed assessments can be attached to specific processes and tracked against data flow. Simple, effective, auditable.

“We found Syrenis very easy to work with; expert and responsive. Their approach to agile working, coupled with their ability to fully understand our requirements helped to ensure that the system was right first time and delivered on time.”

Daisy Houghton, Head of Secretariat and Corporate Services, Fundraising Regulator

“The Cassie Team have been extremely professional and supportive throughout the project. The migration was part of a much wider programme of work which made it a complicated delivery. Despite these added complexities the Cassie migration was flawlessly managed. The teams support, responsiveness, expertise and helpful attitude meant that I had utter confidence in this part of the programme and the management of the delivery confirmed that I was right to have such confidence.”

Jon Underwood UK Data Programme Manager, LexisNexis

“The speed of change and the flexibility of the Cassie API’s is impressive. What often takes days or weeks to make happen, is achieved in hours.”

Lead Developer – Integration Platform, Enterprise Client

“After using the Cassie Cookie Module for over a year now, we are really pleased with the product and delighted with the level of customer support we have had from Syrenis.”

Kevin Drysdale – Web Team Manager, Durham County Council

“From our contact, Syrenis have taken a cooperative and thoroughly professional approach to working with us. We have been particularly impressed by the depth of their knowledge, the quality of their advice and clear desire to help us realise the full benefit of the software.”

Katheryn Davies – Customer Communications Manager, Mitsubishi

Trusted by.

Cassie software is trusted by and powers many leading enterprises and governments across the globe including:

Latest.

Read the latest regulatory news by visiting our blog, if you'd like any specific information regarding your region please feel free to get in touch with us.

Apple to start enforcing new app privacy notifications in coming weeks

The Office of the Privacy Commissioner published these guidelines for collecting meaningful consent and the new Bill C-11 is proposing strong enforcement of meaningful consent for using personal data of any kind – even de-identified data. But as a marketer, how do we ensure that we are collecting, storing, using, sharing and deleting meaningful consent? The proposed new law requires you to PROVE you have consent for every bit of personal data you collect, use, store and process in any way.

California bans ‘dark patterns’ that trick users into giving away their personal data

The Office of the Privacy Commissioner published these guidelines for collecting meaningful consent and the new Bill C-11 is proposing strong enforcement of meaningful consent for using personal data of any kind – even de-identified data. But as a marketer, how do we ensure that we are collecting, storing, using, sharing and deleting meaningful consent? The proposed new law requires you to PROVE you have consent for every bit of personal data you collect, use, store and process in any way.